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顾客的满意是我们成功的最终衡量标准。
The customer’s satisfaction is the ultimate measure of our success.
每一次突破都始于一个问题,而每一个问题都是迈向未知的一步。
那个握着你的手却说了错话的朋友,比那个远离你的朋友更珍贵。
我们今天所做的每一个决定都为明天的森林播下种子。
To make mistakes is human. To own your mistakes is divine. Nothing elevates a person higher than quickly admitting and taking personal responsibility for the mistakes you make and then fixing them fairly. If you mess up, fess up. It’s astounding how powerful this ownership is.
有时候最有力的时刻是那些未说出口的时刻。
The key to success is to focus on goals, not obstacles.