You can’t change the past, but you can shape the future.

Here's an insight that I've had about success: You can't be successful at everything. We hear a lot of talk about work-life balance. Nonsense. You can't have it all. You can't. So any vision of success has to admit what it's losing out on, where the element of loss is. And I think any wise life will accept, as I say, that there is going to be an element where we're not succeeding.

Tradition and technology must dance together to move forward.

创新不仅仅是创造新产品，而是重新构想我们与消费者互动的方式。