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If you want to lead, you must first learn to listen—to your team, your customers, and the environment.
如果你想领导,你必须先学会倾听——倾听你的团队、客户和环境。
Is there such a thing as a cheerful pessimist? That's what I am.
Psychology must be based on direct experience, not inference.
最终重要的不是我们找到的答案,而是我们敢于提出的问题。
The so-called understanding is often just a misunderstanding that is widely circulated.