We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

You have to be run by missionaries, not mercenaries.

死は、生の一部である。

A moment is sucked away before you can say anything about it.

Hope can be a powerful force. Maybe there's no actual magic in it, but when you know what you hope for most and hold it like a light within you, you can make things happen, almost like magic.

Hard work beats talent when talent doesn't work hard.

文学是表达不可言说之物的艺术。