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超越顾客的期望。如果你做到了,他们会一次又一次地回来。给他们想要的——再多一点。
Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
我们并不缺乏交流,相反,我们有太多的交流。我们缺乏的是创造。
我们不是从祖先那里继承皮革,而是从子孙那里借来的。
Architecture is a visual art, and the buildings speak for themselves.