Your golden ticket is being able to see things from other people's point of view. This shift enables heartfelt empathy. It also allows you to persuade others and it is the key to great design. Mastering the view through the eyes of others will unlock so many doors
I’ve played with a broken hand, a sprained ankle, a torn shoulder, a fractured tooth, a severed lip, and a knee the size of a softball. I don’t miss games because of a toe injury that everybody knows wasn’t that serious in the first place.
