孔子说：“花言巧语、满脸堆笑的人，很少有仁爱之心。”

We are not in the coffee business serving people, we are in the people business serving coffee.

You can always become better.

最好的领导者是那些倾听所有利益相关者而不仅仅是股东的人。

How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak and strong. Because someday in your life you will have been all of these.

The dead don’t rest if the living don’t let them.