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你的最不满意的顾客是你最大的学习源。
Your most unhappy customers are your greatest source of learning.
You can't just sit there and wait for people to give you that golden dream. You've got to get out there and make it happen for yourself.
"We are all just walking each other home."
最终,我们都必须面对自己行为的后果,无论我们多么努力地避免它们。
"To me, fearless is not the absence of fear. It's not being completely unafraid. To me, fearless is having fears. Fearless is having doubts. Lots of them. To me, fearless is living in spite of those things that scare you to death."