Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

有人今天坐在树荫下，因为他很久以前种了一棵树。

过去从未死去。它甚至还没有过去。

Any woman who understands the problems of running a home will be nearer to understanding the problems of running a country.

【解释】在狭窄的路上行走，留一点余地让别人走；遇到美味可口的食物，留出三分让给别人吃，这是立身处世最快乐的方法。