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最好的管理者承认并为他们不知道的事情留出空间——不仅仅因为谦逊是一种美德,而是因为除非采用这种心态,否则最显著的突破无法发生。
Excessive confidence is the root of destruction.
The only thing worse than training employees and losing them is not training them and keeping them.
The personal is historical, and the historical is personal.
最好的管理是一门真正的科学,建立在明确的法律、规则和原则之上。
We are moving from an economy based on the production of goods to one based on the production of knowledge.