客户的声音是任何企业中最重要声音。

La literatura es el espejo en el que nos miramos para entender quiénes somos.

To be a writer is to sit down at one's desk in the chill portion of every day, and to write; not waiting for the little jet of the blue flame of genius to start from the breastbone.

每当你发现自己和大多数人站在同一边，你就该停下来反思一下。