商业成功的关键不仅仅是满足客户，而是要超越他们的期望。

A computer program does what you tell it to do, not what you want it to do.

所以君子严于律己、宽以待人，而平庸的人却宽以待己、严于律人。 

我不是人，我是过程。

In the end, I've found that it doesn't really matter who you marry. If you like them at the beginning, you probably won't like them at the end. And if you start off hating them, there's always the chance you'll end up thinking they're all right.

我感激生命中的每一刻、每一次经历和每一个人。