"The universe is a big place, perhaps the biggest."

I was poor white trash, no glitter, no glamour.

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.

海洋的健康就是我们物种的健康——两者不可分割。

To lead is to serve, not to be served.