我不会让消极情绪打倒我，我会超越它。

I think people believe in heaven because they don’t like the idea of dying, because they want to carry on living and they don’t like the idea that other people will move into their house and put their things into the rubbish.

永远不要低估倾听的重要性——倾听你的团队、客户和周围的世界。