透明建立信任，而信任是任何成功企业的基础。

Handy measure: the distance between your fingertips of your outstretched arms at shoulder level is your height.

在科学工作中，那些拒绝超越事实的人很少能真正理解事实。

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

Innovation is not achieved overnight; it requires continuous effort and accumulation.

最成功的领导者是那些能够预见变化并在变化发生之前做好准备的人。

Every setback is a setup for a comeback.