People are not lazy. They simply have impotent goals - that is, goals that do not inspire them.

I use text and image together because words alone are not enough.

Innovation is not about inventing something entirely new, but about improving what already exists.

Your most unhappy customers are your greatest source of learning.

I'm not a piece of meat, I'm an artist.

The role of business is to produce products and services that make people's lives better—while using fewer resources—and to act lawfully and with integrity.