关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。

当我们探讨人类和环境的关系是，我们发现，与其说是人去适应环境，倒不如说是人创造一个环境来适应自己。

The success of everything depends on intuition, the capacity of seeing things in a way which afterwards proves to be true, although it cannot be established at the moment.

Representation of the world, like the world itself, is the work of men; they describe it from their own point of view, which they confuse with the absolute truth.

"You can't stop the future, you can't rewind the past, the only way to learn the secret is to press play."