服务是企业的灵魂，没有服务就没有客户。

成功是一段旅程，而不是终点。

最好的领导者是那些赋予团队自主权并推动变革的人。

Take an object. Do something to it. Do something else to it.

I hope that in this year to come, you make mistakes. Because if you are making mistakes, then you are making new things, trying new things, learning, living, pushing yourself, changing yourself, changing your world. You're doing things you've never done before, and more importantly, you're doing something.