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You can't manage what you don't measure.
你无法管理你无法衡量的事物。
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
戏剧之所以能生存下来,是因为它是你保证能找到活人共处一室的地方。
The market is a reflection of the balance between supply and demand.