—— 请按键盘 空白键 开始游戏 ——

质量不是一次行为,而是我们必须每天培养的习惯。
Quality is not an act, it is a habit that we must cultivate every day.
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
The improvement of understanding is for two ends: first, our own increase of knowledge; secondly, to enable us to deliver that knowledge to others.
在商业中,你必须愿意适应,但绝不能以牺牲核心价值观为代价。