The quality of an organization's transparency determines the quality of its trust.

"Memory is a strange thing, it doesn't work like I thought it did. We are so used to thinking of it as a camera or a tape recorder, but it's not like that at all. It's more like a painter, who adds and subtracts elements according to his own rules."

If they can get you asking the wrong questions, they don't have to worry about answers.

The best way to cheer yourself up is to try to cheer somebody else up.

译文：在事前考虑周全，做到未雨绸缪，做事时才不会出现意外和麻烦；事到临头才忧心忡忡，慌忙应对，结果就是无济于事。赏析：做任何事，我们都要提前谋划，凡事做最充足的准备，做最坏的打算。事到临头才寻求解决之法，为时已晚了。

"The power of a story lies not in its complexity, but in its ability to resonate with the human heart."