Stories you read when you're the right age never quite leave you. You may forget who wrote them or what the story was called. Sometimes you'll forget precisely what happened, but if a story touches you it will stay with you, haunting the places in your mind that you rarely ever visit.

技术是工具，创意才是灵魂。

善恶之间的界限是可渗透的，任何人在环境的推动下都可能跨越它。

激励、发展潜力、承担责任的能力以及为组织目标努力的意愿都存在于人们身上。管理并非赋予这些特质，而是如何识别并利用它们。

在科学管理下，计划室中专门负责提前计划的人总是发现，通过劳动细分可以使工作做得更好、更经济。