The nightmare thought is that frightening people is the best way to get work out of them, and that somehow the crueler the environment, the more people will rise to the challenge. You want to think, who would you like as your ideal dad? And your ideal dad is somebody who is tough but gentle. And it's a very hard line to make. We need fathers, as it were, the exemplary father figures in society, avoiding the two extremes, which is the authoritarian disciplinarian on the one hand, and on the other, the lax, no-rules option.

The night is full of whispers if you know how to listen.

顾客是我们产品的最终评判者，他们的满意是我们的首要任务。

The relation between what we see and what we know is never settled.

诗歌是一面映照灵魂的镜子。