If you desperately need a job， you are just another problem for a boss； if you can solve many of the problems the boss has right now， you are hired. To be hired， think like your boss.

The way management treats the associates is exactly how the associates will then treat the customers.

创新不仅仅是关于新想法，而是关于出色地执行它们。

艺术超越国界；它说一种人人都能理解的通用语言。

在危机时刻，透明度建立信任，而信任是韧性的基础。

永远不要放弃你真正想要的东西。等待很难，但后悔更难。

预测森林未来的最佳方式，就是去创造它。