2009年：贝索斯致股东信《执着于用户体验》

Don't let anyone tell you what you can't do.

The difference between a policy and a crusade is that a policy is judged by its results, while a crusade is judged by how good it makes its crusaders feel.

最好的投资是那些能够改变世界的人。

The key to great storytelling is to find the universal truth in the specific.

艺术不是手工艺，而是艺术家所体验的情感的传递。