超越顾客的期望。如果你这样做，他们会一次又一次地回来。给他们想要的——再多一点。

We’ve been through a lot together, and the bond we have is unbreakable.

True happiness arises, in the first place, from the enjoyment of one's self, and in the next, from the friendship and conversation of a few select companions.

Science is not just about discovery; it's about understanding and connecting the dots.