使自己成为别人需要的人。

个人的总是政治的。

客户满意度应该始终是每个决策的核心。

The best way to predict the future is to create it.

预测未来的最好方法就是发明它。

I've learned that you shouldn't go through life with a catcher's mitt on both hands; you need to be able to throw something back.