If you’re going to play like you don’t care, we’re not going to win.

Courtesy costs nothing. Lower the toilet seat after use. Let the people in the elevator exit before you enter. Return shopping carts to their designated areas. When you borrow something， return it better shape (filled up， cleaned) than when you got it.

我们需要设计考虑到人类心理的政策，而不仅仅是经济理论。

The essence of strategy is choosing what not to do.

唯一能让你快乐的是你自己的微笑。

故事的真正力量不在于它的情节，而在于它唤起的情感和引发的思考。

每种材料都有自己的语言。我们需要倾听它想成为什么。

最崇高的行为是将他人置于自己之前。