The companies that will thrive are those that see technology as a tool for human empowerment, not human replacement.
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
The theory of computation is deeply connected to the philosophy of mind and the nature of intelligence.
