每一本书都是一次旅程，每一页都是向未知迈进的一步。

True innovation comes from listening to your customers and having the courage to act on what you hear.

The heart is a strange thing. It can be broken and still keep beating.

关于对话，最重要的是要记住其目的不是分析或赢得争论，而是暂停你的判断并倾听。