Sometimes the most powerful moments come from what you leave out.
I’m not a girl who likes to sit around and wait for things to happen.
Customer experience is the core of bank competitiveness.
思考的过程不仅仅是把一件事加到另一件事上;它在于观察结构特征和结构要求的操作。
丰田模式的关键及其独特之处不在于任何单一要素,而在于将所有要素整合为一个系统。必须每天以非常一致的方式实践,而非断断续续。