The most successful businesses are those that put their customers first.

When someone is nasty， rude， hateful， or mean with you， pretend they have a disease. That makes it easier to have empathy toward them which can soften the conflict.

"The biggest risk is not taking any risk."

世界就像一个国际象棋棋盘，我们可以看到一个活着的骑士，但我们无法看到一个活着的国际象棋。

两个相爱的人，独自与世界隔绝，这是美丽的。

When you meet with opposition, even if it should be from your husband or your children, endeavor to overcome it by argument and not by authority, for a victory dependent upon authority is unreal and illusory.

对心灵的研究就是对生活应对机制的研究。