The future is not something to be predicted, but something to be achieved.
The most damaging phrase in the language is: 'It's always been done this way.'
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
我所做的远比以往所做的更好；我所去的安息远比以往所知的更好。