The human heart, at whatever age, opens only to the heart that opens in return.

Every detail matters, because every detail is part of the whole.

领导力不是掌控，而是照顾那些你负责的人。

Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune.

If at first the idea is not absurd, then there will be no hope for it.

成功是唯一的选择，失败不是。

"To understand a place, you must first understand how it came to be."