Leadership means making tough decisions even when they are unpopular.
我们花了很多时间教领导者该做什么，却没有花足够的时间教他们该停止什么。
研究古DNA如同打开通向过去的窗户。
Customer satisfaction begins with understanding their unspoken needs and exceeding their expectations.
译文：把读书看成功业，用一生的时间去做，自然就会得到读书带来的乐趣；心存善念，多做善事，不必去争那些乐善好施的虚名。赏析：读书和做善事一样，不必在乎那些功利的想法。读书应该用心，读书的乐趣不是用金钱的多少来衡量的。做好事，只要问心无愧，不必非得让别人知道。
The best way to make money is to buy something and then do nothing.