Customer-centric innovation begins with listening beyond what is said to understanding what is meant.
Internationalization is not simple replication, but localized innovation.
Train people well enough so they can leave, treat them well enough so they don't want to.
The best safety protocol is a culture where every worker looks out for each other.
The revolution is the festival of the oppressed and exploited.
实现明天的唯一限制是我们今天的疑虑。
真正的文学没有边界，无论是地理上的还是时间上的。