我们把客户视为受邀参加派对的客人,而我们是主人。我们的工作是每天让客户体验的每一个重要方面都变得更好一点。
You have to be willing to fail in order to succeed.
The only thing that makes life possible is permanent, intolerable uncertainty; not knowing what comes next.
有两类公司,一种公司为提高价格而工作,一种公司为降低价格而工作。我们会成为第二种。
Don't be defined by what you didn't know or didn't do.