"There is no sun without shadow, and it is essential to know the night."

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

"The most dangerous prisons are those we build in our minds."

人的激情通常比他们的理性更强大。

我比昨天更坚强了

我能给的最好建议就是做自己，享受乐趣。