The first step in quality improvement is to understand what the customer really wants.

Cinema should make you forget you are sitting in a theater.

I believe it's important to have a passion for what you do. If you don't have a passion, you won't have the energy to keep going when things get tough.

解释：砍伐树木不把树根砍掉，必能重新生长；堵塞水不把源头堵住，必会重新流出；消除祸患不铲除产生祸患的根基，祸患还会再生。

如果你没有失败，说明你不够努力。

The only constant is change, continuing change, inevitable change, that is the dominant factor in society today. No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be.

建筑不是解决问题，而是创造氛围。