The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
The strongest companies are those that balance profit with purpose.
释义：不能因为一时的称赞，就认为某人是君子；也不能因为一时的诽谤，就认为某人是小人。
Trust is the foundation of any successful business, especially in the energy sector.
The real reward of science is the thrill of understanding something new.