"Memory is not a faithful record; it is an active reconstruction of the past."

我们唯一需要害怕的就是害怕本身。

The concept of law involves the union of primary and secondary rules.

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

The two most important days in your life are the day you are born and the day you find out why.

让人们保持被动和顺从的聪明方法是严格限制可接受意见的范围，但在该范围内允许非常活跃的辩论。