质量不是偶然；它是一种决定。

I think that the most important thing is to be true to yourself and to be honest with yourself.

在一场较量中如果获胜变得太过重要，就应该改变规则，使较量变得更有趣。改变规则可以成为新的游戏。

Customer satisfaction should always be at the heart of every decision.

市场保持非理性的时间可能比你保持偿付能力的时间更长。