倾听公司里的每一个人,并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。
人生就是一场冒险,别怕跌倒。
You have to be true to yourself. Strong enough to be true to yourself. Brave enough to be strong enough to be true to yourself. Healthy enough to be brave enough to be strong enough to shape yourself from what you actually are.
I write to understand, to grasp the reality that escapes me.
We are healed of a suffering only by experiencing it to the full.
人格在你20多岁时比在人生的任何其他时期都更容易改变。