Innovation is the market introduction of a technical or organizational novelty, not just its invention.

Psychology must be a science of life, not just of the laboratory.

在我们的内心深处被唤起的，就是那个久远的背景——古老的人类心理模式，它们源于遗传而非后天习得，我们从业已模糊的往日世代继承了它们。

I think it's merely the randomness of the winning and losing process that I want to stress, because the emphasis nowadays is so much on the justice of everything, and politicians always talk about justice. Now I'm a firm believer in justice, I just think that it's impossible. So we should do everything we can to pursue it, but we should always remember that whoever is facing us, whatever has happened in their lives, there will be a strong element of the haphazard. That's what I'm trying to leave room for; otherwise, it can get quite claustrophobic.