你最不满意的客户是你最大的学习来源。
The opening up of new markets, foreign or domestic, and the organizational development from the craft shop and factory to such concerns as U.S. Steel illustrate the same process of industrial mutation—if I may use that biological term—that incessantly revolutionizes the economic structure from within, incessantly destroying the old one, incessantly creating a new one.
那是一种内在的东西，他们到达不了，也无法触及的，那是你的。
People fall so in love with my pain but they follow me to see me fail.
The power of a story lies in its ability to connect us to others.