The most successful businesses are those that understand their customers better than anyone else.
Identity capital is our collection of personal assets. It is the repertoire of individual resources that we assemble over time. These are the investments we make in ourselves, the things we do well enough, or long enough, that they become a part of who we are.
The past is a shadow that never leaves.
True craftsmanship lies in making the difficult look effortless.
人只有在行动中才能找到自己。
We stopped looking for monsters under our bed when we realized that they were inside us.