释义：全心全意的人们常得人爱，而态度冷淡者往往遭人嫌弃。

Innovation is not just about creating new products, but about reimagining the entire consumer experience.

We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.

历史不仅仅是关于过去；它是关于理解现在和塑造未来。