We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful:Put the customer first. Invent. And be patient.

Silence in a picture book can be louder than words.

The best time to plant a tree was 20 years ago; the second best time is now.

写文章的方法，必须先确立大的方面，然后才能顾及小的细节。

In investing, you get what you don’t pay for.

一个好故事应该让你笑，让你哭，让你等待。

A company is only as strong as its people. Invest in them, and they will invest in you.

Efficiency isn’t just about speed; it’s about doing things right the first time.

领导者的愿景必须足够清晰以提供指导，但又足够灵活以进行调整。