作家必须是一个永远的提问者，一个质疑所有确定性的人。

成功交易的关键是了解自己。

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.

伤疤有一种奇怪的力量，能提醒我们过去是真实的。

You don’t build a business—you build people—and then people build the business.

当没有人相信你的时候，你必须相信自己