关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
我所设想的网络,我们还没有看到。未来仍然比过去大得多。
"I like dogs. You always know what a dog is thinking. It has four moods. Happy, sad, cross and concentrating."